Privacy Policy

How we collect, use, and protect your information

Last updated: 24 February 2026

Introduction

Elevra Tutoring ("we", "us", "our") operates the website elevra.uk. We are the data controller responsible for your personal data.

Our registered location is West London. For any privacy-related enquiries, you can contact us at privacy@elevra.uk.

We are committed to protecting your privacy and handling your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information you provide through our contact form

  • Name
  • Email address
  • Phone number
  • Student level
  • Subject preference
  • Message content

Information collected automatically via third parties

  • IP address — transmitted to Google when loading Google Fonts on each page visit

We do not use cookies or tracking technologies on this website.

How We Use Your Information

We use the personal information you provide to:

  • Respond to your enquiries and arrange tutoring sessions
  • Communicate with you about our services

Lawful basis for processing

We process your data on the following lawful bases:

  • Legitimate interest — responding to enquiries you have made about our tutoring services
  • Consent — you actively submit the contact form, providing your information voluntarily

Third-Party Services

We use the following third-party services that may process your data:

Formspree

Formspree processes our contact form submissions. Formspree is based in the United States. When you submit our contact form, your data is transmitted to and processed by Formspree's servers. Their privacy policy applies to data they process on our behalf.

Google Fonts

We load fonts from the Google Fonts CDN. When pages on our website load, your IP address is transmitted to Google's servers to retrieve the font files. Please refer to Google's privacy policy for information on how they handle this data.

We do not sell or share your personal data with any other third parties.

Data Retention

  • Form submissions are retained for up to 12 months
  • Email correspondence is retained for the duration of the tutoring relationship plus 12 months

You can request deletion of your data at any time by contacting us at privacy@elevra.uk.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of any inaccurate data
  • Right to erasure — request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing — request that we limit how we use your data
  • Right to data portability — request your data in a structured, commonly used format
  • Right to object — object to our processing of your personal data

To exercise any of these rights, please contact us at privacy@elevra.uk. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. You can contact the ICO at ico.org.uk.

Children's Data

As a tutoring service, we may process data relating to children. We take the protection of children's data very seriously.

  • For students under 13, we require parental or guardian consent before collecting any personal information
  • We only collect information that is necessary to provide our tutoring services
  • Parents and guardians can request access to, or deletion of, their child's data at any time

If you are a parent or guardian and believe we have collected data about your child without appropriate consent, please contact us immediately at privacy@elevra.uk.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

  • Our website is served over HTTPS, encrypting data in transit
  • Form submissions are processed securely via Formspree
  • We limit access to personal data to those who need it to provide our services

Please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Cookies

This website does not currently use cookies. We do not use analytics cookies, advertising cookies, or any other tracking technologies.

If this changes in the future, we will update this policy and provide appropriate notice and consent mechanisms before any cookies are deployed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please get in touch: